Amplience experienced a notice incident on January 13, 2025 affecting Dynamic Content, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 13, 2025, 06:42 PM UTC
We are aware of an issue using enums in the content form screen, we are looking into this and will provide further updates soon.
- identified Jan 13, 2025, 07:19 PM UTC
The issue has been identified and a rollback is being implemented.
- monitoring Jan 13, 2025, 07:51 PM UTC
We have implemented a rollback plan and are currently confirming this has fixed the issue.
- resolved Jan 13, 2025, 07:58 PM UTC
This incident has been resolved.
- postmortem Jan 16, 2025, 01:54 PM UTC
Incident Start Time: 16.11 GMT Incident End Time: 19.55 GMT **Issue summary** An incident occurred within Dynamic Content that necessitated an immediate rollback to a previous version. The symptom of this incident was observed during content creation, where a schema using enums did not list any values. **Root cause** A recent Dynamic Content release introduced a critical bug. **Corrective actions** To restore service, we immediately rolled back to a previous version. If you would like to discuss this further, please contact your customer success manager \([[email protected]](mailto:[email protected])\)