Amplience experienced a major incident on April 7, 2025 affecting Content Hub, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Content Hub
Update timeline
- investigating Apr 07, 2025, 10:32 AM UTC
We are currently investigating an issue with a third-party provider that is impacting manual uploads within Content Hub. Please note that bulk ingestion via FTP remains operational and can be used as an alternative in the meantime.
- monitoring Apr 07, 2025, 10:35 AM UTC
Service appears to be restored by the third party, and we will continue to observe
- resolved Apr 07, 2025, 10:39 AM UTC
This Incident is resolved