Amplience incident

DNS Issue impacting multiple services

Minor Resolved View vendor source →

Amplience experienced a minor incident on March 27, 2023 affecting Dynamic Content and Dynamic Media, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 08:54 AM UTC
Resolved
Mar 27, 2023, 09:41 AM UTC
Duration
47m
Detected by Pingoru
Mar 27, 2023, 08:54 AM UTC

Affected components

Dynamic ContentDynamic Media

Update timeline

  1. investigating Mar 27, 2023, 08:54 AM UTC

    One of our DNS providers is currently investigating an intermittent DNS resolution performance issue and is making every effort to restore services as soon as possible. There should be minimal impact on Amplience Services as our additional DNS provider will handle any performance issues.

  2. monitoring Mar 27, 2023, 09:37 AM UTC

    We are monitoring performance

  3. resolved Mar 27, 2023, 09:41 AM UTC

    This incident has been resolved.