Amplience experienced a minor incident on December 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 05, 2025, 09:00 AM UTC
Dec 5, 09:00 GMT Resolved - Some users may have experienced issues accessing ondemand.amplience.com and support.amplience.com. Email [email protected] remained operational during this time. To minimise any impact, we temporarily rerouted ondemand traffic away from the affected service. Traffic has now been restored to the normal route. Both issues were caused by a disruption affecting a third-party service. All issues are now resolved.