Elevated errors on core and API systems (US)
Timeline · 2 updates
- resolved Jun 08, 2026, 04:40 AM UTC
We have identified an issue which is resulting in parts of core and API system being degraded. A fix has been implemented and we are monitoring the results.
- postmortem Jun 08, 2026, 07:04 AM UTC
**Elevated errors on core and API systems \(US\)** Date: Jun 7, 2026 · Window: 06:58 – 07:11 AM GMT\+07:00 \(~13 minutes\) **What happened** For approximately 13 minutes, parts of our core and API systems in the US region were degraded, and clients experienced elevated error rates. A backend database reached its storage capacity, which briefly prevented it from completing write operations. **Root cause** An atypical workload consumed database storage at a rate faster than our systems had previously encountered. While automated scaling did respond, it did not add capacity quickly enough to keep pace with the abnormal rate before storage was exhausted. **Resolution** Additional storage capacity was brought online, after which error rates returned to normal and all systems fully recovered.