Amity Outage History

Amity is up right now

Amity had 5 outages in the last 2 years totaling 2h 48m of downtime — averaging 0.2 incidents per month.

There were 5 Amity outages since June 24, 2024 totaling 2h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.amity.co

Minor June 7, 2026

Elevated errors on core and API systems (US)

Detected by Pingoru
Jun 07, 2026, 12:00 AM UTC
Resolved
Jun 07, 2026, 12:00 AM UTC
Duration
Timeline · 2 updates
  1. resolved Jun 08, 2026, 04:40 AM UTC

    We have identified an issue which is resulting in parts of core and API system being degraded. A fix has been implemented and we are monitoring the results.

  2. postmortem Jun 08, 2026, 07:04 AM UTC

    **Elevated errors on core and API systems \(US\)** Date: Jun 7, 2026 · Window: 06:58 – 07:11 AM GMT\+07:00 \(~13 minutes\) **What happened** For approximately 13 minutes, parts of our core and API systems in the US region were degraded, and clients experienced elevated error rates. A backend database reached its storage capacity, which briefly prevented it from completing write operations. **Root cause** An atypical workload consumed database storage at a rate faster than our systems had previously encountered. While automated scaling did respond, it did not add capacity quickly enough to keep pace with the abnormal rate before storage was exhausted. **Resolution** Additional storage capacity was brought online, after which error rates returned to normal and all systems fully recovered.

Read the full incident report →

Major December 30, 2024

Partially Degraded Performance [SG region]

Detected by Pingoru
Dec 30, 2024, 05:05 PM UTC
Resolved
Dec 30, 2024, 05:06 PM UTC
Duration
34s
Affected: Core Services (SG)
Timeline · 2 updates
  1. investigating Dec 30, 2024, 05:05 PM UTC

    We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

  2. resolved Dec 30, 2024, 05:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 28, 2024

Partially Degraded Performance [EU region]

Detected by Pingoru
Jun 28, 2024, 04:04 PM UTC
Resolved
Jun 28, 2024, 04:39 PM UTC
Duration
34m
Affected: Core Services (EU)
Timeline · 2 updates
  1. investigating Jun 28, 2024, 04:04 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 28, 2024, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 24, 2024

Partial outage

Detected by Pingoru
Jun 24, 2024, 07:42 PM UTC
Resolved
Jun 24, 2024, 07:57 PM UTC
Duration
15m
Affected: Core Services (SG)Core Services (EU)Core Services (US)
Timeline · 2 updates
  1. investigating Jun 24, 2024, 07:42 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 24, 2024, 07:57 PM UTC

    This incident has been resolved.

Read the full incident report →