Ambra experienced a minor incident on January 11, 2024 affecting Web Services and Image Processing and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 11, 2024, 11:46 PM UTC
We have received reports of issues on the Ambra platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.
- resolved Jan 11, 2024, 11:56 PM UTC
The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.
- postmortem May 08, 2024, 09:01 PM UTC
A code updates for activities queue functionality introduced an issue for several customer specific workflows. This code was backed out after it was identified to be the cause of the issue.