Ambra experienced a notice incident on August 30, 2024 affecting Web Services and Image Processing and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Web ServicesImage ProcessingImage Viewing
Update timeline
- resolved Aug 30, 2024, 12:22 AM UTC
We are aware of a brief platform outage that occurred around 7:47pm ET. As of 8:07pm ET this issue was resolved. We will continue to monitor for any further issues.
- postmortem Dec 12, 2024, 10:55 PM UTC
A security update was pushed for a set of changes to limit cross-environment network traffic from reaching production. Unfortunately there was a misconfigured deny rule which blocked more traffic than intended causing a system outage. We have corrected our change control process to be more strict in order to prevent single updates like this from causing widespread interruptions.