Ambra experienced a minor incident on March 26, 2025 affecting Web Services and Image Processing and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2025, 06:17 PM UTC
We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.
- investigating Mar 26, 2025, 06:38 PM UTC
Our engineering teams have not yet identified the root cause. We are continuing to investigate and will provide further updates as soon as possible.
- investigating Mar 26, 2025, 06:48 PM UTC
Our engineering team continues to work towards the root cause of an issue related to slowness in image viewing, and general navigation in the InteleShare UI. At this time, viewing is operational and functioning as expected. The team continues to investigate residual slowness and identifying the cause of these issues. We will post further updates as they are received.
- resolved Mar 26, 2025, 07:15 PM UTC
The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.