Amazon Ads experienced a major incident on September 1, 2026 affecting Measurement & Reporting, lasting 2d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 06:41 PM UTC
We’re investigating a temporary interruption in our sponsored ads reports. We’re working to fix it. No campaign metrics have been lost, and any missing information will be available after resolution. We apologize for any inconvenience and will update when resolved.
- identified Sep 02, 2026, 02:22 AM UTC
We’ve fixed some of the earlier delays in our sponsored ads reporting. No campaign metrics have been lost, and any missing information will be available once fully resolved. We apologize for any inconvenience and will update when resolved.
- monitoring Sep 02, 2026, 02:26 AM UTC
We’ve fixed the earlier interruption in reporting. No campaign metrics have been lost. We apologize for any inconvenience.
- resolved Sep 03, 2026, 11:20 PM UTC
Resolved