Amazee experienced a major incident on July 16, 2025 affecting Lagoon API and Lagoon Logs (Kibana), lasting 17h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Lagoon APILagoon Logs (Kibana)
Update timeline
- investigating Jul 16, 2025, 02:55 PM UTC
There is a delay in log processing and recent logs are not available in the logging system. Real time logs can be access through the Lagoon CLI: https://docs.amazee.io/cloud/logging/#real-time-container-logs-via-lagoon-cli
- identified Jul 16, 2025, 04:02 PM UTC
We are rolling out a potential solution which can cause connectivity issues with the Lagoon API.
- monitoring Jul 16, 2025, 04:14 PM UTC
While the logs are being processed the logging system can be unavailable at times.
- monitoring Jul 17, 2025, 04:59 AM UTC
The processing of some older logs is still ongoing.
- resolved Jul 17, 2025, 08:52 AM UTC
The historical logs have been processed and are available in the logging stack.