Amazee experienced a minor incident on November 3, 2025 affecting ch4.lagoon, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
ch4.lagoon
Update timeline
- investigating Nov 03, 2025, 11:27 AM UTC
We have received multiple reports of connection interruptions when using the production databases on CH4. We are investigating the cause of these interruptions.
- monitoring Nov 03, 2025, 11:44 AM UTC
Since these issues are related to elevated resource usage we are doing an emergency resource increase. We expect a short interruption for existing connection which will help to prevent further disruptions.
- resolved Nov 03, 2025, 02:11 PM UTC
This incident has been resolved.