Amazee incident

CH4: Workloads unable to start

Major Resolved View vendor source →

Amazee experienced a major incident on November 16, 2025 affecting ch4.lagoon, lasting 5h 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2025, 05:32 PM UTC
Resolved
Nov 16, 2025, 11:21 PM UTC
Duration
5h 49m
Detected by Pingoru
Nov 16, 2025, 05:32 PM UTC

Affected components

ch4.lagoon

Update timeline

  1. investigating Nov 16, 2025, 05:32 PM UTC

    New workloads on CH4 are unable to start. Deployments are expected to fail currently.

  2. investigating Nov 16, 2025, 06:54 PM UTC

    We have escalated the issue to the infrastructure provider and are working with them to resolve the issue.

  3. monitoring Nov 16, 2025, 09:16 PM UTC

    We applied a fix which restored all functionality around the starting of workloads and doing deployments.

  4. resolved Nov 16, 2025, 11:21 PM UTC

    This incident has been resolved.