Amazee incident

Let's Encrypt Certificate creation issues

Notice Resolved View vendor source →

Amazee experienced a notice incident on October 4, 2024 affecting CDN, lasting 26d. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2024, 09:49 AM UTC
Resolved
Oct 30, 2024, 10:44 AM UTC
Duration
26d
Detected by Pingoru
Oct 04, 2024, 09:49 AM UTC

Affected components

CDN

Update timeline

  1. investigating Oct 04, 2024, 09:49 AM UTC

    Customers with valid certificates are not impacted only newly issued certificates seem to take longer than usual to load the certificate onto the route. If you see immediate issues please get in touch with Support.

  2. monitoring Oct 09, 2024, 09:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2024, 10:44 AM UTC

    New certificates are again issued without any delays.