Amazee incident

JSM Assist sync issues

Notice Resolved View vendor source →

Amazee experienced a notice incident on November 26, 2024, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2024, 06:05 PM UTC
Resolved
Nov 28, 2024, 09:54 AM UTC
Duration
1d 15h
Detected by Pingoru
Nov 26, 2024, 06:05 PM UTC

Update timeline

  1. monitoring Nov 26, 2024, 06:05 PM UTC

    We are monitoring updates from Atlassian for JSM Cloud customers concerning a sync issue with Assist, you might experience delays awaiting responses from our Support team.

  2. resolved Nov 28, 2024, 09:54 AM UTC

    The issue has been resolved by Atlassian.