Amazee incident

Intermittent SSH access issues

Notice Resolved View vendor source →

Amazee experienced a notice incident on January 8, 2025, lasting 12h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 08:27 AM UTC
Resolved
Jan 08, 2025, 08:46 PM UTC
Duration
12h 18m
Detected by Pingoru
Jan 08, 2025, 08:27 AM UTC

Update timeline

  1. investigating Jan 08, 2025, 08:27 AM UTC

    We're investigating intermittent SSH access to cloud clusters

  2. identified Jan 08, 2025, 08:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 08, 2025, 09:06 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 08, 2025, 09:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 08, 2025, 08:46 PM UTC

    The issue has been resolved. The issue was caused by a communication fault between the remotes and core.