Amazee experienced a minor incident on April 18, 2025 affecting Lagoon API and jp1.lagoon and 1 more component, lasting 10d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 18, 2025, 07:35 AM UTC
From April 18th to April 21st our support coverage varies due to the holiday season. While we monitor the platform as usual, you might experience slower response times on support cases. For critical issues that affect production services, please open a support ticket and call the emergency number noted in your contract.
- monitoring Apr 18, 2025, 07:38 AM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 18, 2025, 07:39 AM UTC
From April 18th to April 21st our support coverage varies due to the holiday season. While we monitor the platform as usual, you might experience slower response times on support cases. For critical issues that affect production services, please open a support ticket and call the emergency number noted in your contract.
- resolved Apr 28, 2025, 09:08 AM UTC
This incident has been resolved.