Altmetric incident

Unplanned Explorer outage

Critical Resolved View vendor source →

Altmetric experienced a critical incident on July 31, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2020, 08:28 PM UTC
Resolved
Jul 31, 2020, 08:25 PM UTC
Duration
Detected by Pingoru
Jul 31, 2020, 08:28 PM UTC

Update timeline

  1. resolved Jul 31, 2020, 08:28 PM UTC

    We've been made aware, and resolved, an issue that affected our main load balancers causing many parts of altmetric.com to become unresponsive. We apologise for the interruption and are confident your experience should return to normal now.