Altmetric incident

Explorer and Details Pages performance degradation

Minor Resolved View vendor source →

Altmetric experienced a minor incident on October 22, 2020 affecting Altmetric Explorer and Altmetric Details Pages, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2020, 09:36 AM UTC
Resolved
Oct 22, 2020, 10:17 AM UTC
Duration
40m
Detected by Pingoru
Oct 22, 2020, 09:36 AM UTC

Affected components

Altmetric ExplorerAltmetric Details Pages

Update timeline

  1. investigating Oct 22, 2020, 09:36 AM UTC

    We've identified performance degradation issues with some of our products and we are working on a fix.

  2. investigating Oct 22, 2020, 10:16 AM UTC

    We've implemented a fix for our performance issues and things are now back to normal.

  3. resolved Oct 22, 2020, 10:17 AM UTC

    This incident has been resolved.