Altmetric experienced a critical incident on March 15, 2023 affecting Altmetric Details Pages, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Altmetric Details Pages
Update timeline
- investigating Mar 15, 2023, 02:18 PM UTC
We are currently investigating an on-going outage of the Altmetric Details API (api.altmetric.com). We will provide further details once we have identified the cause and a resolution pathway.
- resolved Mar 15, 2023, 05:24 PM UTC
This incident has now been resolved with all components operational and no further issues detected.