Altmetric experienced a critical incident on October 28, 2023 affecting Altmetric Details Pages and Altmetric Details Pages API, lasting 22h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Altmetric Details PagesAltmetric Details Pages API
Update timeline
- investigating Oct 28, 2023, 01:25 PM UTC
We are currently investigating an on-going outage of the Altmetric Details API (api.altmetric.com). We will provide further details once we have identified the cause and a resolution pathway.
- monitoring Oct 28, 2023, 01:46 PM UTC
The Altmetric Details API and Detail Pages are now operational again. We are continuing to monitor the situation to ensure full resolution.
- resolved Oct 29, 2023, 11:43 AM UTC
This incident has been resolved.