Altmetric incident

Altmetric website outage

Critical Resolved View vendor source →

Altmetric experienced a critical incident on October 22, 2024 affecting Altmetric Badges and altmetric.com website, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2024, 08:35 AM UTC
Resolved
Oct 22, 2024, 12:35 PM UTC
Duration
3h 59m
Detected by Pingoru
Oct 22, 2024, 08:35 AM UTC

Affected components

Altmetric Badgesaltmetric.com website

Update timeline

  1. investigating Oct 22, 2024, 08:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2024, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2024, 12:35 PM UTC

    This incident has been resolved.