Altmetric experienced a minor incident on February 13, 2025 affecting Altmetric Explorer, lasting 7h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Altmetric Explorer
Update timeline
- monitoring Feb 13, 2025, 10:49 AM UTC
We have identified an issue with the data refresh process which has resulted in a delay for the data available in the Altmetric Explorer. This issue has now been corrected and the data refresh process is now running and expected to complete by EOB today. We will update this incident once the Altmetric Explorer data is up to date.
- resolved Feb 13, 2025, 05:57 PM UTC
The Explorer data refresh has now been successfully completed and Altmetric Explorer data is up to date.