Altmetric experienced a minor incident on May 9, 2025 affecting Data Processing, lasting 7h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Data Processing
Update timeline
- identified May 09, 2025, 10:50 AM UTC
There might be some data delays in a small subset of research outputs processed between Wed-Fri that we're currently reprocessing to make sure they're up to date.
- monitoring May 09, 2025, 01:38 PM UTC
Research outputs are being processed now. We expect the full reprocessing to take less than 5h.
- resolved May 09, 2025, 06:46 PM UTC
All data has been reprocessed successfully. Incident resolved.