Altmetric experienced a minor incident on May 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 28, 2025, 07:18 PM UTC
May 28, 19:18 UTC Resolved - The root cause has been identified and fixed. Our team monitored Altmetric Explorer until end of business day. The issue is marked as resolved. May 28, 15:01 UTC Monitoring - A fix for the root cause of the service interruption has been implemented, we are now continuing preventative monitoring until EOB. May 28, 13:07 UTC Update - Functionality to the Altmetric Explorer has now been restored but we are continuing to investigate the root causes of the interruption in service. May 28, 12:49 UTC Update - We are continuing to investigate this issue. May 28, 12:48 UTC Investigating - We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.