Altium had 20 outages in the last 2 years totaling 20h 50m of downtime — averaging 0.8 incidents per month.
There were 20 Altium outages since August 22, 2024 totaling 20h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our team is working on resolving the issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Some customers in US-East might observe degraded services performance. The issue has been identified and our team is working on the fix
A fix has been implemented and we are monitoring results. We are observing services recovery
This incident has been resolved and no customer actions required.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
On 10 Jun 2026 during 1:15PM - 2:00PM UTC we observed increased error rate so customers in Asia region could observe intermittent availability issues of Design Reviews and Tasks dashboard during this period of time. The root cause was immediately mitigated and we didn't observe error rate from 2:00PM 10/06/2026.
On 16 Jun 2026 during 11:30AM - 2:00PM UTC small amount of customers could observe intermittent access issue to the Requirements Portal. The root cause was quickly identified and fixed and no action is required from the customer side.
We are currently investigating this issue.
Incident with Components and Supply Chain
We are continuing to work on fix for this issue
The issue has been identified, and we are actively working on a fix. We will provide updates as progress is made.
A fix has been implemented successfully, and we are monitoring the situation to confirm full recovery.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are investigating reports of degraded performance and potential impact on Projects Storage, Design Review & Sharing on Web, User Identity
The issue has been identified and a fix is being implemented.
We are continuing to work on the fix for Notifications and Login with Email MFA selected
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
Incident with Components and Supply Chain - mitigation in progress. A365 services affected by Octopart services not available.
The root cause has been fixed, we're monitoring the services state
Incident with Components and Supply Chain - incident mitigated - Monitoring
Incident with Components and Supply Chain - Resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is on the way.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
The incident has been resolved. A large spike in abnormal network traffic led to temporary service degradation. Mitigations were applied, and the platform has fully recovered.
We are currently investigating this issue.
The team has identified the issue and is working on optimization to restore normal performance.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
We identified and fixed the issue that was causing performance degradation. We apologize for the inconvenience and appreciate your patience.
We’re observing performance degradation on one of our cloud providers, which may cause delays in workspace creation.
We’re still experiencing performance degradation in new workspace creation, related to an outage at our upstream provider.
Service recovery across an outage at our upstream provider services continues to improve.
This incident has been resolved.
We are currently investigating this issue.
We identified the issue with the database and are currently implementing the fix.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Investigating – We are currently investigating an issue affecting some users who are seeing license-related errors.
Incident resolved – Some users experienced license-related errors. The issue was caused by an incomplete configuration update during the deployment of a new service. The configuration has been fixed, and the problem is resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
New workspace creation issue. We are investigatin
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
Incident with Components and Supply Chain - Started at 8.45 PM UTC - Resolved at 8:58 PM UTC
On September 10, 2024, from 8.45 PM UTC to 8:58 PM UTC **some** users with **EU** workspaces were unable to perform activities related to Components and Supply Chain. Our automated recovery systems were unable to remedy the situation, requiring manual intervention. Our manual intervention restored normal functionality for all the users with the **EU** workspaces.