Altium incident

Incident with User Identity and Workspace Management

Minor Resolved View vendor source →

Altium experienced a minor incident on July 17, 2025 affecting Europe and Asia, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 08:14 AM UTC
Resolved
Jul 17, 2025, 09:01 AM UTC
Duration
46m
Detected by Pingoru
Jul 17, 2025, 08:14 AM UTC

Affected components

EuropeAsia

Update timeline

  1. investigating Jul 17, 2025, 08:14 AM UTC

    Investigating – We are currently investigating an issue affecting some users who are seeing license-related errors.

  2. resolved Jul 17, 2025, 09:01 AM UTC

    Incident resolved – Some users experienced license-related errors. The issue was caused by an incomplete configuration update during the deployment of a new service. The configuration has been fixed, and the problem is resolved.