Altium incident

Incident with Projects Storage, Releases and Manufacturing, Design Review & Sharing on Web, Components and Supply Chain, MCAD CoDesigner, User Identity

Minor Resolved View vendor source →

Altium experienced a minor incident on August 4, 2025 affecting US-East and US-East and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 04:32 PM UTC
Resolved
Aug 04, 2025, 04:41 PM UTC
Duration
8m
Detected by Pingoru
Aug 04, 2025, 04:32 PM UTC

Affected components

US-EastUS-EastUS-EastUS-EastUS-East

Update timeline

  1. investigating Aug 04, 2025, 04:20 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 04, 2025, 04:23 PM UTC

    We are currently investigating issues we’re experiencing in the US East (N. Virginia) region.

  3. monitoring Aug 04, 2025, 04:32 PM UTC

    The issue has been mitigated. Some of our customers in the "us-east-1" region may have experienced errors related to a brief database overload. We are continuing to monitor the situation.

  4. resolved Aug 04, 2025, 04:41 PM UTC

    Incident resolved - We are no longer observing database overload issues affecting a subset of customers in the "us-east-1" region.