Altium experienced a minor incident on August 26, 2025 affecting US-East and US-West, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2025, 07:04 PM UTC
We are currently investigating this issue.
- investigating Aug 26, 2025, 07:10 PM UTC
Investigating – We are continuing to investigate an incident affecting some customers who can only see their workspace in view mode.
- investigating Aug 26, 2025, 07:18 PM UTC
Investigating – We are continuing to investigate an incident affecting some customers who can only see their workspace in view mode.
- identified Aug 26, 2025, 07:31 PM UTC
Identified - The issue has been identified. We are actively working on a fix.
- monitoring Aug 26, 2025, 07:56 PM UTC
Monitoring - A fix has been implemented and we are monitoring the results to ensure full recovery.
- monitoring Aug 26, 2025, 08:58 PM UTC
Resolved - The issue affecting some of our customers with standard licenses has been fixed. Workspaces should no longer open in view-only mode.
- resolved Aug 26, 2025, 08:58 PM UTC
Resolved - The issue affecting some of our customers with standard licenses has been fixed. Workspaces should no longer open in view-only mode.