Altium incident

Incident with Projects Storage, Releases and Manufacturing, Design Review & Sharing on Web, Components and Supply Chain, MCAD CoDesigner

Critical Resolved View vendor source →

Altium experienced a critical incident on October 20, 2025 affecting Europe and Europe and 1 more component, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:00 AM UTC
Resolved
Oct 20, 2025, 09:45 AM UTC
Duration
2h 44m
Detected by Pingoru
Oct 20, 2025, 07:00 AM UTC

Affected components

EuropeEuropeEuropeEuropeEuropeEuropeEuropeAsiaAsiaAsia

Update timeline

  1. identified Oct 20, 2025, 09:34 AM UTC

    We identified a global issue affecting A365 services due to a major outage on our public cloud provider side. We are working closely with them to mitigate the issue as soon as possible.

  2. monitoring Oct 20, 2025, 09:43 AM UTC

    Our public cloud provider applied mitigations and we confirm A365 services become publicly available. Altium Team is monitoring the resolution and will update the status in 30 minutes or less.

  3. resolved Oct 20, 2025, 10:01 AM UTC

    This incident has been resolved.