Altium incident

Incident with Components and Supply Chain

Major Resolved View vendor source →

Altium experienced a major incident on November 13, 2023 affecting Europe and Europe, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 09:42 AM UTC
Resolved
Nov 13, 2023, 03:56 PM UTC
Duration
6h 13m
Detected by Pingoru
Nov 13, 2023, 09:42 AM UTC

Affected components

EuropeEurope

Update timeline

  1. investigating Nov 13, 2023, 09:42 AM UTC

    We are currently investigating this issue.

  2. identified Nov 13, 2023, 10:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 13, 2023, 10:31 AM UTC

    We are continuing the investigation of the issue. We already found the problem and possible ways to fix it.

  4. identified Nov 13, 2023, 11:06 AM UTC

    Required fixes are being implemented

  5. identified Nov 13, 2023, 01:00 PM UTC

    Progressing with fix implementation

  6. identified Nov 13, 2023, 01:47 PM UTC

    Progressing with fix implementation

  7. monitoring Nov 13, 2023, 02:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. monitoring Nov 13, 2023, 03:29 PM UTC

    We are continuing to monitor for any further issues

  9. resolved Nov 13, 2023, 03:56 PM UTC

    We resolved the incident. All services are fully operational.