Altium incident

EU - Incident with Components and Supply Chain

Major Resolved View vendor source →

Altium experienced a major incident on September 10, 2024, lasting 12h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 08:45 AM UTC
Resolved
Sep 10, 2024, 08:58 PM UTC
Duration
12h 13m
Detected by Pingoru
Sep 10, 2024, 08:45 AM UTC

Update timeline

  1. resolved Sep 10, 2024, 01:16 PM UTC

    Incident with Components and Supply Chain - Started at 8.45 PM UTC - Resolved at 8:58 PM UTC

  2. postmortem Sep 10, 2024, 11:12 PM UTC

    On September 10, 2024, from 8.45 PM UTC to 8:58 PM UTC **some** users with **EU** workspaces were unable to perform activities related to Components and Supply Chain. Our automated recovery systems were unable to remedy the situation, requiring manual intervention. Our manual intervention restored normal functionality for all the users with the **EU** workspaces.