Alternative Payments experienced a critical incident on October 30, 2018, lasting 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 30, 2018, 10:28 AM UTC
We have detected a total service disruption of the eps payment scheme. As of the above-mentioned time, you have been experiencing a extreme change in the conversion rate and an increased number of failed transactions due to ‘‘remote errors‘‘.
- resolved Oct 30, 2018, 10:56 AM UTC
This incident has been resolved.