Alternative Payments incident

Payment Options Disruption

Major Resolved View vendor source →

Alternative Payments experienced a major incident on September 14, 2020 affecting API, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2020, 11:54 AM UTC
Resolved
Sep 14, 2020, 12:02 PM UTC
Duration
7m
Detected by Pingoru
Sep 14, 2020, 11:54 AM UTC

Affected components

API

Update timeline

  1. investigating Sep 14, 2020, 11:54 AM UTC

    We are experiencing issues with certain payment options and we are working with our partners on resolving the issue.

  2. monitoring Sep 14, 2020, 12:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 14, 2020, 12:02 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 14, 2020, 12:02 PM UTC

    This incident has been resolved.