Aloware Outage History
Aloware is up right nowAloware had 3 outages in the last 2 years totaling 11h 18m of downtime — averaging 0.1 incidents per month.
There were 3 Aloware outages since February 7, 2025 totaling 11h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
Reporting delays and failure
Timeline · 2 updates
- investigating Mar 19, 2025, 02:38 PM UTC
We have identified an issue causing a delay in the reporting data and are actively working to resolve it. During this time, some reports, graphs, and tables might not show accurate data. This includes Classic's dashboard, reports, and certain other statistics within Talk. Rest assured, no data has been lost—this is simply a delay. Our team is clearing the backlog, and once resolved, all data will be fully viewable. We will continue to provide periodic updates on this incident until the issue is fully cleared. Thank you for your patience and understanding
- resolved Mar 19, 2025, 05:16 PM UTC
We have recovered our reporting system and all dashboards and graphs are running smoothly. While the underlying issues with AWS continue to persist, we believe our secondary mechanism is robust enough till AWS fixes the root cause. No data has been lost and today's call and text performance is showing on all reports.
Reporting Data Delay
Timeline · 2 updates
- identified Feb 07, 2025, 01:56 AM UTC
We have identified an issue causing a delay in the reporting data and are actively working to resolve it. During this time, some reports, graphs, and tables might not show accurate data. Please rest assured, no data has been lost—this is simply a delay. Our team is clearing the backlog, and once resolved, all data will be fully viewable. We will continue to provide periodic updates on this incident until the issue is fully cleared. Thank you for your patience and understanding
- resolved Feb 07, 2025, 03:11 AM UTC
This incident has been resolved. All data should be fully back in sync. We will continue to monitor the situation closely for any recurrence.