Aloware incident

Service Interruption

Major Resolved View vendor source →

Aloware experienced a major incident on August 8, 2023 affecting Aloware Talk and Admin Dashboard, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 04:56 PM UTC
Resolved
Aug 08, 2023, 05:02 PM UTC
Duration
6m
Detected by Pingoru
Aug 08, 2023, 04:56 PM UTC

Affected components

Aloware TalkAdmin Dashboard

Update timeline

  1. investigating Aug 08, 2023, 04:56 PM UTC

    We have reports of some accounts experiencing a service interruption of the Aloware Apps. We are actively investigating.

  2. monitoring Aug 08, 2023, 04:57 PM UTC

    A fix has been implemented and service has been restored. We are actively monitoring.

  3. resolved Aug 08, 2023, 05:02 PM UTC

    The brief service interruption has been resolved. All systems are restored to normal operations