Aloware incident

Delays in SMS Delivery Time

Minor Resolved View vendor source →

Aloware experienced a minor incident on February 9, 2024 affecting Messaging (SMS) - Apps and Messaging (SMS) - Sequences and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2024, 04:22 PM UTC
Resolved
Feb 09, 2024, 06:09 PM UTC
Duration
1h 47m
Detected by Pingoru
Feb 09, 2024, 04:22 PM UTC

Affected components

Messaging (SMS) - AppsMessaging (SMS) - SequencesMessaging (SMS) - BroadcastsMessaging (SMS) - HubSpot Workflows

Update timeline

  1. investigating Feb 09, 2024, 04:22 PM UTC

    We are currently investigating reports of longer than normal delays in SMS messages.

  2. monitoring Feb 09, 2024, 04:27 PM UTC

    A fix has been implemented and we are seeing normal SMS delivery times. We are closely monitoring delivery times.

  3. resolved Feb 09, 2024, 06:09 PM UTC

    This incident is resolved.