Aloware incident

Sporadic Dialer Issues

Minor Resolved View vendor source →

Aloware experienced a minor incident on April 4, 2024 affecting Inbound calls and Outbound calls, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2024, 10:47 PM UTC
Resolved
Apr 05, 2024, 01:32 AM UTC
Duration
2h 45m
Detected by Pingoru
Apr 04, 2024, 10:47 PM UTC

Affected components

Inbound callsOutbound calls

Update timeline

  1. identified Apr 04, 2024, 10:47 PM UTC

    We have identified a service vendor of Aloware's that is experiencing sporadic issues, which may impact the ability to select buttons in the dialer.

  2. resolved Apr 05, 2024, 01:32 AM UTC

    This incident has been resolved.