Aloware experienced a notice incident on April 10, 2024 affecting Inbound calls and Outbound calls, lasting 6h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound callsOutbound calls
Update timeline
- monitoring Apr 10, 2024, 04:41 PM UTC
From 9:06am PDT - 9:12am PDT, Aloware experienced brief service outage due to a surge in CPU usage. The product is back to full service after routine fallback strategies. The team is performing a full root cause analysis to prevent any similar surges in the future.
- resolved Apr 10, 2024, 11:03 PM UTC
This incident has been resolved.