Aloware incident

Partial Outbound SMS Outage

Notice Resolved View vendor source →

Aloware experienced a notice incident on September 1, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2023, 03:46 PM UTC
Resolved
Sep 01, 2023, 12:00 PM UTC
Duration
—
Detected by Pingoru
Sep 01, 2023, 03:46 PM UTC

Update timeline

  1. resolved Sep 01, 2023, 03:46 PM UTC

    From 8:00 AM PDT to 8:20AM PDT, there was a partial outage due a UI bug related to today's SMS carrier blocking. At 8:21 AM PDT a fix was released and all SMS has been working as expected since then. Please retry any failed messages in that time window if they are failed or reach out to our support or CSM team to help.