Aloware experienced a minor incident on February 7, 2025 affecting Reporting, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 07, 2025, 01:56 AM UTC
We have identified an issue causing a delay in the reporting data and are actively working to resolve it. During this time, some reports, graphs, and tables might not show accurate data. Please rest assured, no data has been lost—this is simply a delay. Our team is clearing the backlog, and once resolved, all data will be fully viewable. We will continue to provide periodic updates on this incident until the issue is fully cleared. Thank you for your patience and understanding
- resolved Feb 07, 2025, 03:11 AM UTC
This incident has been resolved. All data should be fully back in sync. We will continue to monitor the situation closely for any recurrence.