Alloy experienced a major incident on June 12, 2024 affecting Production API and Customer Dashboard, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Production APICustomer Dashboard
Update timeline
- investigating Jun 12, 2024, 03:26 PM UTC
We're seeing intermittent latency and unavailability for API and Dashboard. Currently investigating.
- monitoring Jun 12, 2024, 04:33 PM UTC
We have identified and mitigated the source of poor performance. API and Dashboard were unavailable for a total of 8 minutes between 10:56-10:58ET and 11:05-11:10ET.
- resolved Jun 12, 2024, 06:38 PM UTC
We have identified and fully addressed the root cause of the unavailability. The system is fully stable.