Alloy incident

Production API Error Elevation

Major Resolved View vendor source →

Alloy experienced a major incident on June 26, 2024 affecting Production API and Customer Dashboard and 1 more component, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2024, 04:50 PM UTC
Resolved
Jun 26, 2024, 10:31 PM UTC
Duration
5h 41m
Detected by Pingoru
Jun 26, 2024, 04:50 PM UTC

Affected components

Production APICustomer DashboardSandbox API

Update timeline

  1. investigating Jun 26, 2024, 04:58 PM UTC

    Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

  2. investigating Jun 26, 2024, 04:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 26, 2024, 05:14 PM UTC

    All services have been restored and are currently being monitored.

  4. resolved Jun 26, 2024, 10:31 PM UTC

    This incident has been resolved.