Alloy incident

Elevated errors on Transaction Evaluations

Major Resolved View vendor source →

Alloy experienced a major incident on July 23, 2024 affecting Production API, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 07:06 PM UTC
Resolved
Jul 23, 2024, 08:52 PM UTC
Duration
1h 46m
Detected by Pingoru
Jul 23, 2024, 07:06 PM UTC

Affected components

Production API

Update timeline

  1. investigating Jul 23, 2024, 07:06 PM UTC

    We are seeing elevated errors on our Transaction service and are investigating the root cause

  2. investigating Jul 23, 2024, 07:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 23, 2024, 07:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2024, 08:52 PM UTC

    This incident has been resolved.