Alloy incident

Issues loading dashboard

Major Resolved View vendor source →

Alloy experienced a major incident on September 20, 2024 affecting Customer Dashboard, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 03:16 PM UTC
Resolved
Sep 20, 2024, 06:42 PM UTC
Duration
3h 25m
Detected by Pingoru
Sep 20, 2024, 03:16 PM UTC

Affected components

Customer Dashboard

Update timeline

  1. investigating Sep 20, 2024, 03:16 PM UTC

    Some customers are having issues loading our dashboard, we are investigating

  2. monitoring Sep 20, 2024, 03:22 PM UTC

    A fix has been implemented and all evaluation pages should load normally

  3. resolved Sep 20, 2024, 06:42 PM UTC

    This incident has been resolved.