Alloy incident

Increased Socure Service Errors

Minor Resolved View vendor source →

Alloy experienced a minor incident on November 21, 2024 affecting Production API, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 06:16 PM UTC
Resolved
Nov 21, 2024, 07:15 PM UTC
Duration
58m
Detected by Pingoru
Nov 21, 2024, 06:16 PM UTC

Affected components

Production API

Update timeline

  1. investigating Nov 21, 2024, 06:16 PM UTC

    Socure is currently experiencing high levels of errors, which are affecting Alloy clients who utilize Socure in their policies. We have reached out to Socure and working towards resolution.

  2. investigating Nov 21, 2024, 06:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 21, 2024, 07:15 PM UTC

    This incident has been resolved.