Alloy incident

Intermittent latencies with Alloy API are being investigated

Minor Resolved View vendor source →

Alloy experienced a minor incident on December 19, 2024 affecting Production API, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 05:50 PM UTC
Resolved
Dec 19, 2024, 10:32 PM UTC
Duration
4h 41m
Detected by Pingoru
Dec 19, 2024, 05:50 PM UTC

Affected components

Production API

Update timeline

  1. investigating Dec 19, 2024, 05:28 PM UTC

    We are continuing to investigate issues with observed increased latencies. We are still getting to the root cause. We will follow up again with an update in 30 minutes.

  2. investigating Dec 19, 2024, 05:50 PM UTC

    Increased latencies were observed from 12/18/2024 20:48 to 12/19/2024 2:18 EST. We are continuing to investigate the root causes.

  3. monitoring Dec 19, 2024, 07:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 19, 2024, 10:32 PM UTC

    This incident has been resolved.