Alloy experienced a minor incident on January 15, 2025 affecting Production API, lasting 17h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Production API
Update timeline
- identified Jan 15, 2025, 09:30 PM UTC
An outage with QualiFile has been identified. Awaiting resolution from the QualiFile team
- identified Jan 16, 2025, 01:55 AM UTC
An outage with the QualiFile integration has been identified. The FIS technical team is working towards a resolution as quickly as possible. For the latest status of the outage, please reach out to your FIS point of contact or open a ticket in the FIS support portal.
- resolved Jan 16, 2025, 03:20 PM UTC
QualiFile failures ceased at 8:30 AM EST. Any applications that failed during this time can be re-run. For additional information, please reach out to your FIS point of contact or open a ticket in the FIS support portal.