AlertOps experienced a minor incident on May 16, 2020 affecting Inbound Integrations, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Integrations
Update timeline
- investigating May 18, 2020, 10:36 PM UTC
We are currently experiencing intermittent slowness in our inbound email processing service. Customers may see delays in incoming alerts from emails. We have identified the cause as being our email processing service provider.
- investigating May 18, 2020, 10:36 PM UTC
We are continuing to monitor the situation and awaiting resolution from our email service provider
- resolved Jun 05, 2020, 05:18 PM UTC
The issue has been resolved. Services are normal.