AlertOps incident

Inbound API processing issue

Major Resolved View vendor source →

AlertOps experienced a major incident on December 11, 2023 affecting Inbound Integrations, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2023, 02:35 PM UTC
Resolved
Dec 11, 2023, 07:30 PM UTC
Duration
4h 54m
Detected by Pingoru
Dec 11, 2023, 02:35 PM UTC

Affected components

Inbound Integrations

Update timeline

  1. investigating Dec 11, 2023, 02:35 PM UTC

    We are currently investigating an issue with processing of inbound API messages. Most incoming messages may not be processed during this time. Some inoming messages are processed. This affects both incoming email and incoming web API messages.

  2. investigating Dec 11, 2023, 06:21 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 11, 2023, 09:15 PM UTC

    At 1:30 PM CT this incident was resolved .